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Article / publication

Managing Uncertainty: What to Communicate to Your Team

In a crisis, a big part of every leader’s job is to provide a container for staff—that is, to make sense of what’s happening. Effective communication can promote the stability, continuity, and sense of purpose that helps people cope during tough times.

4 min read
Resource Type
Tool / Template

How to Give Feedback: The CSAW Framework

Nervous about giving feedback? This worksheet will help you think about what you want to say and how to say it with CSAW (Connect, Share, Ask, Wrap up).

2 min read

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Resource Type
Tool / Template

Layoffs Toolkit for Leaders

Considering layoffs? Check out this toolkit that includes concrete tools, samples, and templates to help leaders navigate and plan for a layoff process.

2 min read
Resource Type
Article / publication

Managing When Things Are (Still) Not Okay

This article shares guidance for managing through crises, including ways to ground yourself, support your team, and learn from your experiences. It is an updated version of “How to Manage When Things Are Not Okay (And Haven’t Been For Centuries).”

10 min read